Misti Mostiller is the Executive Vice President and Director of Consumer Strategy & Innovation at Extraco Banks. She has more than fifteen years of experience in training, alternative channel delivery, management, hiring, and learning and employee development. She has over ten years of banking and project management experience. Misti oversees the alternative delivery channels for Extraco, including the call center, website, ATMs, online banking, phone banking, and mobile banking. She also chairs Extraco’s Innovation Committee, which oversees strategic projects centered on consumer innovation as it relates to consumer banking products, processes and technology, specifically for the consumer line of business. Misti also oversees all retail training, customer experience and survey divisions. In addition to her aforementioned responsibilities, she also has several corporate responsibilities outside of the Consumer Banking line of business, such as vendor management and administration, payment vendor relationship management, and process improvement initiatives. She is a native Wacoan with her BBA and MBA from Baylor University.